Monday, November 30, 2009

New Changes at Translight Photo Center

Y'all know Translight don'tcha ? It's the black & white/color darkroom rental over at the Brewery - they also have a self-served Epson 9800 which I've used a few times before. They sent out a mass email - I'm just gonna highlight the changes going on over there :

New Hours of Operations
Based on our analysis of facility usage over the past eleven months, we have identified these days and hours as the most popular. This reduction in hours represents a significant salary cut to our staff, but we feel strongly that cutting expenses is as necessary as increasing revenues.

Monday Closed ***
Tuesday Noon- 9pm
Wednesday Noon-10pm
Thursday Noon- 9pm
Friday Closed ***
Saturday 11am- 9pm
Sunday 11am- 6pm

NOTE: Classes/Workshops can be scheduled for any dates or times.

*** Minimum Commitments for Special Arrangements [Assuming Staff Availability]:
Entire B/W Group Room-4 Hours Color Darkroom-6 Hours
Digital Printer-$150.00 Digital Scanner-4 Hours
The required minimum commitment is to be pre-paid at the time of scheduling. Overages will be collected on the day of service. No cancellations or refunds for these special arrangements.

Cancellation Policy
TPC has been experiencing a reservation cancellation rate of over 50% this past year which has a strong negative impact on staffing and operational expenses. As a result, we feel reluctantly compelled to implement this policy.
> $25.00 charge for all cancelled reservations scheduled for regular business hours.
> Reservations cancelled by 2pm PST on the day prior to the reservation will incur NO cancellation charge. Cancellation by Phone Only [No Emails or Text]. Customer can leave a voice message [fyi: TPC’s messages are time-stamped and saved at the phone company’s messaging service].
> The cancellation fee will be collected prior to any subsequent service.

NOTE: We continue to strongly recommend customers make reservations in advance. If there are no reservations for a particular day, it is highly likely that TPC may not open in order to reduce expenses.

New Rates [Effective Tuesday 12/1/2009]
TPC will be offering a quarterly membership for $90/quarter [3 months]. The monthly member rate of $35/month is discontinued [Existing memberships will be honored through their end dates]. This new membership level will continue to give its’ holders a 25% discount off darkroom rates and additionally a 20% discount on the Nikon Film Scanner.

Rates:

Color Darkroom Rental Non-Member $23.00/hour
Color Darkroom Rental Member $17.00/hour
B/W Darkroom Rental Non-Member $16.00/hour
B/W Darkroom Rental Member $12.00/hour
B/W 20 x 24 Rate Non-Member $23.00/hour
B/W 20 x 24 Rate Member $17.00/hour
[One Hour Minimum usage and 15 minute increments thereafter]

Press Mount $20.00/hour [No Change] No minimum usage. 1⁄4 hour increments.

Epson 9800 Digital Printer [Self-Service] TPC Paper $10/sq. Ft.
Epson 9800 Digital Printer [Self-Service] Cust. Paper $9/sq. Ft.

Standard Size Examples: 11x14 16x20 20x24 30x40
TPC’s Paper $21.00 $30.00 $37.00 $60.00
Customer’s Paper $19.00 $27.00 $33.00 $53.00

Nikon Coolscan 9000 ED Film Scanner Drop-Off Service [No Change]
Nikon Coolscan 9000 ED Film Scanner [Non-Member] [Self-Service] $25/hr.
Nikon Coolscan 9000 ED Film Scanner [Member] [Self-Service] $20/hr.
[One hour minimum. 1⁄4 hour increments]


This goes into effect on December 1, 2009

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